Office Policies

Thank you for choosing Viságe Facial Plastic Surgery. Our goal is to make your experience clear, organized, and as smooth as possible.


Please review the policies below before your appointment.

Before Your Appointment

Bring Photo ID

Please bring a valid photo ID to your appointment. This may include a driver’s license, work ID, or another form of identification. A copy will be added to your private medical record as required.

Payments

Consultation Fee

A $100 consultation fee is required to reserve your in person consultation.

This fee may be applied toward a surgical or nonsurgical procedure if you move forward with treatment.

Payment Policy

Payment is due in full at the time of service for all in office treatments.

Surgery Procedures

For surgery procedures, all surgeon, facility, and anesthesia fees are due 30 days before your scheduled surgery date.

ACCEPTED PAYMENT METHODS

We accept cash, MasterCard, Visa, Discover, and American Express.

*Checks are accepted only for surgery procedures.


No-Shows & Cancellations

NO SHOW OR LATE


In-Office Appointments

A $100 reservation fee is required to schedule consultations and treatments. This fee may be applied as credit toward a future service or product.

An additional $50 fee will be charged if you cancel or reschedule within 2 days of your appointment, or if you arrive more than 15 minutes late and need to be rescheduled.


*This $50 fee is non-creditable and cannot be applied toward future services or products.

CANCEL OR RESCHEDULE


Surgery

Procedures

If you cancel or reschedule more than 30 days before your surgery date, a $500 fee will be charged.


If you cancel or reschedule within 30 days of your surgery date, the fee is $1,000.


If you cancel or reschedule within 15 days of your surgery date, the fee is $2,000.

NO SHOW OR LATE


Late

Arrivals

Patients who arrive more than 15 minutes late may need to have their appointment rescheduled at the discretion of the practice.

Communication

Phone or Email?

Please provide a phone number or email address where you are comfortable receiving private messages. Email is convenient, but please note it is not as secure as telephone communication.

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Emergencies

Please do not use email for emergencies or situations requiring immediate or urgent attention.

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Medical Records

Phone calls and emails may become part of your medical record. You may request communication through alternative methods at any time.

PLEASE READ

Patient Privacy & Communications Policy

We are committed to protecting your privacy and safeguarding your Protected Health Information (PHI) in accordance with HIPAA. We use secure, HIPAA-compliant systems phone/voicemail/records/messaging whenever possible. For your convenience, you may receive communications from us via phone, voicemail, text/SMS, or email for treatment, payment, and healthcare operations (e.g., appointment reminders, confirmations, and billing). Standard phone calls, voicemail, text messages, and email are not encrypted and may be accessed by others if your device is shared or compromised. We will limit sensitive clinical information in these methods and use secure alternatives (such as the patient portal) when appropriate. By providing your contact information, you consent to these communication methods. You may update your preferences, opt out of specific methods (e.g., texting), or request alternative ways to reach you at any time by contacting our office. Message and data rates may apply for texts. We will never sell your information.  

Office Policies

Thank you for choosing Visage Facial Plastic Surgery .

We are dedicated to providing the best professional advice, care and treatment obtainable.